Wednesday, May 23, 2018

Cherry CEO arrested on suspicion of insider dealing

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Cherry CEO arrested on suspicion of insider dealing

Swedish gaming group Cherry confirmed in a Tuesday, May 22, 2018, statement that its Chief Executive Officer, Andres Holmgren, is the current subject of a Swedish Economic Crime Authority investigation. In a brief press release, the online casino operator stated, “[Cherry] has been informed that the Swedish Economic Crime Authority has initiated an investigation for […]

NetEnt appoints Therese Hillman new Group CEO

World Casino News
NetEnt appoints Therese Hillman new Group CEO

Having decided in March this year to replace Per Eriksson as its Chief Executive Officer (CEO), the Board of Directors for online gambling technology provider NetEnt (NETB:Stockholm) has appointed, effective May 22, 2018, Therese Hillman as the firm’s new Group CEO. Hillman has reportedly served as the interim CEO for NetEnt since the March 2018 […]

Tuesday, May 22, 2018

Poker pro Bradley Ruben charged in Fatal Car Crash, admitted to eating Marijuana Edible

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Poker pro Bradley Ruben charged in Fatal Car Crash, admitted to eating Marijuana Edible
Bradley Ruben, a professional poker player from Florida, has been charged with failure to remain at the scene of a car crash on Interstate 95 in Broward County as well as resisting arrest after allegedly crashing into and eventually killing a man who was assisting his wife who had been involved in a separate accident. On May 16, Wednesday, the 32-year-old poker pro told police that he had eaten a marijuana-laced edible before the crash. He was not charged with DUI even if he admitted that cons[...]

World Cup Promos at Superior and 24VIP Casinos

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World Cup Promos at Superior and 24VIP Casinos
World Cup Promos at Superior and 24VIP Casinos

The 2018 FIFA World Cup in Russia is less than a month away now. The football spectacle with 32 nations will take place from June 14th until July 15th and will definitely be this year's major event. A lot of online casinos will be profiting from the sheer popularity of this event, as more and more are coming up with exciting new ways to combine football with the average gambling experience. Two such casinos are Superior and 24 VIP and they have lined up two separate offers that will prove very rewarding.

For the entire duration of the World Cup, new and existing players of these two casinos will be able to play with up to 1000 extra spins on the Global Cup Soccer slot machine by Rival Software! Players who deposit $25 will receive 400 extra spins while those who deposit $50 will receive more than double, for a total of 1000 spins. There is also an additional option to participate in a draw that awards three Android gadgets. It consists of individuals’ predictions of the team who they think will win the World Cup. Those who got it right will take part in the final raffle where winners will be chosen randomly. The draw will be streamed live on Facebook on July 16th.

FIFA World Cup will be taking place in 11 different Russian cities. The best footballing nations on Earth will compete for the 18-carat gold trophy and the title of World Champion. Germany remains a defending champion, and the stage will be set for some of the world's top players like Lionel Messi, Thomas Mueller, Harry Kane, Andres Iniesta and Cristiano Ronaldo to shine again.

Source:

“Superior and 24VIP Casinos World Cup Promotions”, SuperiorShare Press Release, May 19, 2018.

BetConstruct announces new partnership with Fazi

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BetConstruct announces new partnership with Fazi

Award-winning developer and provider of land-based and online gaming solutions, BetConstruct, announced Monday a new partnership with Serbian manufacturer of gambling equipment, LED informational systems and software solutions, Fazi. The new partnership will see content made in HTML5 with full HD graphics from Fazi join Bet Construct Casino Suite’s 4,000-plus games. The supply deal with […]

Monday, May 21, 2018

Jetbull Casino Employs Enteractive Support Service

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Jetbull Casino Employs Enteractive Support Service
Jetbull Casino Employs Enteractive Support Service

Online casino operator, Jetbull, has signed a new strategic partnership according to which they will go live with tailored retention services provided by Enteractive. Jetbull will, therefore, employ the finest customer service assistance for their operations in German, Austrian, Swiss, Finnish and Swedish markets.

Enteractive is a leading provider of player retention solutions for the iGaming industry, founded in 2008 by their current CEO, Mikael Hansson. Their services help return churned players into action while player support makes sure active users stay with the operators on board while playing the game. Their services are based on chat moderation – they use the contact data operators provided so they can talk to inactive players, after which they apply a unique (re)activation method with personal one-on-one calls. Enteractive also provides support in native languages as well as license reporting that will flag vulnerable users.

With this deal, Jetbull has effectively outsourced their live chat, e-mail and social media support to Enteractive who will provide all of the usual services and more 24 hours a day, seven days a week. This tailored service is meant for improving the relationship between the operator and their active player base.

Hansson comments: “Partnering with Jetbull is a significant agreement for us and we’re thrilled to be working alongside them. By handling all inbound communications with their players throughout the day with quality support, we’ll be able to improve loyalty and the lifetime value of players for the operator. As part of our service, Enteractive support staff have undergone thorough training to understand Jetbull’s brand, culture and demographics, ensuring the operator can focus on other areas of the business.”

Jetbull CEO, Viorel Stan, says: “We’re thrilled to have secured Enteractive’s Customer Support service and have been really impressed with the early results of their engagement with our players. Providing excellent support to our players is a high priority for us and with the help of Enteractive who are highly skilled in this area, we are very confident it will lead to improved loyalty of customers.”

Source:

“Jetbull sharpens customer support with Enteractive deal”, Formosa Carla, enteractive.se, May 16, 2018.